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Covid-19 Safety
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Our highest priority at Mililani Physical Therapy, LLC is the safety and well-being of our patients, clients and staff.
What we are doing to keep you safe:
Telehealth Options Available
- Clinical Screening Protocol:
- Prior to entering the clinic, our patients and employees are required to complete the following health questionnaire daily.
- Have you or any member of your household traveled outside of Oahu in the last 14 days? If so where and when?
- Have you been exposed to an individual with known or suspected Covid-19?
- Have you had any of the following symptoms: Fever or chills, cough, recent shortness of breath or difficulty breathing, headache, new loss of taste or smell, sore throat, congestion or runny nose?
- If you answered “YES” to any of the above questions, please immediately contact us so we can reschedule your appointment. You will be advised to contact your physician and to postpone therapy for 14 days.
- Prior to entering the clinic, our patients and employees are required to complete the following health questionnaire daily.
- Temperature Scan:
- After completing our health questionnaire, a forehead temperature reading of our patients and employees will be taken prior to entering our clinic.
- Personal Protective Equipment (PPE):
- All employees and patients that enter our clinic must wear an approved face mask.
- Our healthcare providers are required to wear medical-grade face masks, gloves and protective eyewear at all times.
- Patients should ensure their face masks cover both nose and mouth at all times. Neck gaiters, bandanas and face masks with valves or vents are NOT permitted.
- Gloves will be available to our patients upon request.
- Handwashing:
- All patients are required to wash their hands for at least 20 seconds Before and After their treatment session.
- Enhanced and Extensive Cleaning Procedures:
- Additional staff have been hired ensure comprehensive and thorough cleaning procedures
- All equipment and patient treatment tables are cleaned, disinfected and sanitized after every use.
- All high contact surfaces such as waiting room chairs, door knobs, pens, sink faucets and toilets, light switches are cleaned and sanitized every half hour
- Enhanced Airflow:
- Mililani PT has increased the frequency of air conditioning maintenance services, ensuring consistent and optimal performance of our upgraded air filters, vents and air ducts.
- Mililani PT has increased the frequency of air conditioning maintenance services, ensuring consistent and optimal performance of our upgraded air filters, vents and air ducts.
- If you are experiencing symptoms, please contact us to cancel your appointment and notify your physician.
- We are requesting that family members do not enter the clinic. We kindly ask that family members wait outside of our clinic.
- Bring your mask to wear at your treatment sessions.
- Wash your hands prior to your treatment session and upon leaving your treatment session.
- If you or a household member has traveled or plans to travel outside of Oahu, please notify our staff immediately.
Telehealth Options Available
- Telehealth: with growing COVID-19 numbers, we would like to ensure that we continue to serve our patients. Although in-clinic treatment sessions are the gold standard at Mililani PT, we would like to give patients the option to receive telehealth services if they do not feel comfortable with in-clinic treatment sessions. Please call to inquire about our telehealth PT services.
